Journal increases project profitability for Nexala

The Setting - Nexala is a world leader in developing Asset & Maintenance Management, Advanced Planning and Service Management software. Nexala's solutions allow their clients to improve their operational efficiencies, manage their asset performance, improve service levels, increase resource utilisation and fundamentally to reduce their costs. Nexala have offices throughout the world, with sales, project delivery and development personnel located in each.

The Challenge - On-time and on-budget client delivery is a critical part of Nexala's business. Nexala manages disparate project development, delivery, sales and administration teams across the globe, and accurate project measurement and forecasting are a constant challenge for this international software company.

The Solution - Nexala selected Journal as their global human asset management tool in May 2008.

• At the click of a mouse Nexala management have real-time access to precise project analysis data, with Journal recording all tasks performed by employees, automatically correlating these tasks with their respective specific clients and projects.
• With the detailed project task analysis available from Journal, Nexala are better able to allocate the appropriate resource to any given project, allowing for increased productivity, improved project delivery and increased project profitability.
• Journal monitors client related tasks across finance, administration, sales and marketing, correlating resource used up to client level. This data allows Nexala understand the exact resource requirement and cost of servicing each client.

The Result - "We have seen an 11% increase in productivity since implementing Journal, and for the first time have access to real time, 100% accurate project measurement, increasing the accuracy of our forecasts whilst maximising project profitability" stated Paul Lowry, SVP of Sales and Marketing, Nexala